Masculen

Ask us anything and we will respond in 24 hours.

About Masculen

Who is MASCULEN for?
- Any guy who wants to be better than average
- Any guy who wants to upgrade his lifestyle and state of being
- Any guy who is sick of being a man and is ready to be THE man
Are your supplements natural?
- YES, in addition our supplements are:
  1. Plant Derived
    - We're not animals. We keep it natural.
  2. GMP Certified
    - We might live on the edge, but our factories follow the rules
  3. Clinically Studied
    - Real men check their work.
  4. Non-GMO
    - Genetic Engineering is for nerds.
  5. American Made
    - From our favorites to our headquarters, we’re USA all the way.
  6. Shortcut-Free
    - We do whatever it takes to deliver results.
Allergen information for the supplements
- You can find allergen information and product ingredients on all our supplements listed below.
  1. Titan
  2. Immortal
  3. Top Gun
  4. Lights Out
  5. All Night

Account Management

How do I log in?
- Access your account through the login page here.
How do I log in?
- Access your membership portal here to change your shipping or billing address information.
How do I get in touch with customer service?
- You can email [email protected] or call +1 (888)-359-9301

Orders and Payments

What forms of payment do you accept?
- We accept Visa Mastercard, Discover, American Express and Amazon Pay. All credit card processing is PCI DSS Compliant.
I didn’t receive a confirmation email
- If you used the correct email address and don’t see an order confirmation in your inbox please check your Spam folder. If you still don’t see an order confirmation email please contact customer service at [email protected] or call +1 (888)-359-9301 to receive a new one or to adjust your email information.
Order modifications
- We move fast to ensure you receive your order as soon as possible, so please contact customer service directly to adjust any order that has already been placed.
Do you ship internationally?
- We currently only ship to the US and its territories, however we have big plans to take over the world, so stay tuned!

Shipping Information

How do I view tracking information
- The tracking number is sent via email. You can also check your tracking information on your customer dashboard here.
How long does it take to receive my package?
- All orders are shipped within 1-2 business days and delivery takes between 2-5 business days.
Do you ship to APO, FPO and DPO?
- In order to best serve our military service members we ship to APO, FPO and DPO.

Refunds & Returns

Money back guarantee
- We believe in our products so we offer a 100% money back guarantee on all of our orders.
Refund policy
- If for any reason you are dissatisfied or unable to use our products, you are able to request a refund, no questions asked, within 45 days of your purchase.
Return procedure
- In order to submit a refund request please contact customer support team at [email protected] or call +1 (888)-359-9301

Quality & Safety

Suggested use
- You can find instructions on the suggested use of each product by clicking on the product page and scrolling down to the “product details” section.
Product information, certification and warnings
- You can find this information by clicking on the product page and scrolling down to the “product details” section.
Shelf life and expiration
- All of our products have a 2 year shelf life. Please refer to the batch number for product expiration specifics.

Everything else

How do I apply for the affiliate program?
- Are you ready to grow with MASCULEN? Join the affiliate program by clicking here.
Wholesale inquiries?
- Interested in listing MASCULEN? Email us at [email protected] and we will contact you shortly.
Donation/Sponsorship request?
- We love to help out whenever we can, if you think that your event aligns with the MASCULEN values, feel free to send a request here.